Terms and Conditions
Neither the Carrier nor the Ship shall be liable for any loss of life, or personal injury which may be suffered whenever such events take place before the Passenger has embarked on board or while is ashore at an intermediate port, or after disembarkation at the final destination port. For such events, taking place on board the ship, the Carrier shall be responsible only if the interested party will be able to prove that the particular event, was caused by gross negligence of the Carrier, or his servants.
The Passenger is allowed to carry on board as luggage, only such personal effects which usually and reasonably are carried on board for voyages of this kind. Birds, dogs or any other pets or animals, cannot be carried along and will not be permitted on board. Passengers carrying dangerous, inflammable and contraband items or explosives will be reported immediately to the proper Public Authority and in any case, the passenger who will disregard this warning shall be compelled to reimburse the Carrier for whatever damage, expenses or sacrifices will result there from.
Documents, manuscripts, jewelry, money or other valuables of any kind shall not be included in the luggage and if they are, no liability whatsoever is assumed by the Carrier. Passengers who are carrying such valuables are to surrender them at their own risk, if so they wish, to the Ship’s Purser, in a sealed off package, to be placed, for safekeeping, in the Ship’s safe receiving a proper receipt therefore. The Passenger, on request, will receive back the same sealed off package, by presenting his receipt. The Carrier is in no event, liable for any loss, damage of delay in the redelivery of the said packages.
The Carrier retains the liberty and without previous notice
- To cancel the contract refunding only the money to the passenger
- To cancel, change or alter any sailing
- To substitute the cruise ship by any other vessel
- To change or modify the itinerary
The ship’s schedule must be strictly adhered to. In the event of the Passenger missing the ship at any of the ports of call listed in the cruise’s itinerary, the Carrier shall in no event be liable for such a mishap nor is expected to provide for alternative transportation.
The passage contract is subject to the Greek law. Any dispute on its execution is reserved to the exclusive jurisdiction on the courts of Greece.
It should be clearly understood that the owing company of the “One Day Cruise” does not undertake any responsibility of liability whatsoever for the organization or operation, etc. of such excursions which may include lunch or dinner ashore, participation in sport events, visits to theaters, cinemas, lectures, etc. and will not be liable in any case for illness, injury, death, loss, robbery, their or any other mishap nor for the lack of organization or delay, etc. which might occur during the excursion. Passengers participating in such excursions do so at their own risk and any complaint, which they might have, should be addressed to local persons who are providing the specific excursion service. The Passengers undertake the responsibility to indemnify the owning company of the “One Day Cruise” for any damages which the owner or his representatives might sustain, arising from the excursion arrangements, made on his behalf and for the damages the excursion operator might sustain from the passenger.
Children must always in custody of any adult appointed by their parents or by their legal guardian. In case that minors travels alone, they will be entrusted to the Master of the Ship.
Other Terms & Conditions as per the owning company of the “One Day Cruise” usual carriage contract available on demand at any booking agent or at the Chief’s Purser Office on board.
The Hydraiki safety management procedures are certified by the Hellenic Maritime Authorities which comply fully with the requirements of the international ISM (International Shipping Management) code.
Further, following Hellenic Coast Guard regulations all officers, crew and personnel are trained and regularly tested in proficiency in following emergency procedures in case of fire, recovery at sea, evacuation procedures, disaster at sea, etc.
Following the cruise departure there are announcements advising passengers to acquaint themselves with the ship’s safety procedures as well as where to find more information. There are displayed safety instructions and procedures at key points of each vessel.
For additional information Passengers can contact the ships Reception Desk or the Ship’s Purser.
Passengers must follow the shipping company’s security regulations and the ship’s captain’s rules concerning order and safety on board the ship. The rules are displayed in the terminals and on board the ships.
The shipping company and its representatives reserve the right to refuse passage to passengers who might pose a threat to the safety or other passengers, themselves or the ship.
The ship’s personnel have the right to refuse passage to persons who are under the influence of alcohol or narcotics, who display disturbing or threatening behavior, or who do not otherwise comply with the aforementioned rules concerning age, security or other regulations.
Lost and Found
Items found on our ships are sent to our company headquarters in Athens:
HYDRAIKI TOURISTIKI NAVAL COMPANY
18 Ermou Street, 105 63 – Athens, GREECE
Tel: (+30) 210-323-0107
Fax: (+30) 210-323-0108
Working Hours: Monday – Saturday (07:00 – 20:00)
Sunday (07:00 – 12:00 & 18:00 – 20:00)
If you notice you\'ve lost something immediately after the disembarkation, please contact the ships purser at the port.
Payment & Cancellation Policy
- All reservations must be guaranteed by credit card at the time of booking.
- Cancellations made up to 2 working days prior to the cruise date will carry no penalties.
- Cancellations made within 2 days prior to sailing date will be charged in full.
- Please note that all cancellation in order to be valid must be received in writing.